The
store is run by Spearfish Ltd, registered in 2006 in Sofia,
Bulgaria. For contacts please use the following e-mail:
shop@spearfish.org or this telephone number: +359 887 877 903
Address: "Meden Rudnik", Bl. 427, Vh. 1, Et. 6
Burgas 8011
Bulgaria
What
type of store it is?
Spearfish!
Dive Store works on an OsCommerce platform, which is an excellent
fully functional and reliable e-commerce system. The use is very
easy.
Should
I register?
Spearfish!
Dive Store requires a registration to be made before
proceeding to shopping. The registration is easy and fast, but you
should keep in mind that the entered data will be used for contacts
with you or for delivery purposes. It is absolutely necessary to fill
the valid data! If you are already registered, you need to enter your
e-mail address and password to be recognized by the store and to be
allowed to continue to the purchases.
Language:
Spearfish!
Dive Store is a multilanguage e-commerce system. The store
currently works in English and Bulgarian. Each language can be
selected from the menu on the right-hand side of the home page.
Merchandise
viewing:
a)
Spearfish! Dive Store allows two ways to review the
offered goods: through the search function in the bottom left
corner of the home page and through the menu in the upper left
corner of the home page. You can also view the products of each
producer from the menu on the left-hand side of the home page.
b)
If you prefer to use the menu, you should know that the products are
divided in categories and subcategories. This organization is made to
allow easier viewing of all products.
c)
The list of products in the categories and subcategories is
visualized as table providing the main details about the single
product such as producer, thumbnail, name and price. The table allows
you to buy the product immediately without reviewing its details. The
products in the table can be sorted by clicking on the column header.
d)
Each product can be reviewed individually. We try to provide a
picture to every product. The used pictures are taken from the
websites or the catalogues of the respective producers. The product
descriptions are also based on the respective websites and
catalogues. Most of the descriptions are available both in English
and Bulgarian. The price is clearly shown.
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Many of the products feature different options such as colour, size
etc. Please do not forget to check the correct option!
In
stock products and special orders:
Given
the nature of the market and the restrictions imposed by the
importers, Spearfish! Dive Store is incapable of maintaining
absolutely strict database with the products available in the
warehouses of the importer. We apologise if the product ordered by
you, or any of its options, is not available at the importer’s
warehouse. In such case, we will contact you immediately at the
e-mail address or telephone number you provided during your
registration to request whether you would like the product to be
ordered by the importer. We will also offer you an alternative
product. In case you decide to request a special order, we will
inform you about the delivery timeline. Some products like masks with
optical lenses can be delivered only with special order. Please do
not hesitate to contact us with any question at shop@spearfish.org.
Prices
and tax issues:
The
price of each product is shown clearly and unambiguously.
Spearfish
Ltd. Is not registered under the Value Added Tax (VAT) law! Until the
company’s registration, the prices of the Spearfish! Dive Store
do not include VAT and this tax is not added to your purchase.
For to the same reason Spearfish Ltd. currently cannot issue tax
invoices.
Our foreign customers need to know that they could be charged with
VAT or any other local tax or duty upon arrival of the product to
their country. The amount of these taxes may vary according to the
local legislation.
As regards delivery costs, please see #10 below.
Currencies
selection:
Spearfish!
Dive Store gives you the opportunity to select the
currency from a menu on the right-hand side of the page. Currently
the prices can be shown in Euro and Bulgarian Lev.
How
to purchase:
a)
To purchase a product from the Spearfish! Dive Store catalogue
you need to be a registered customer. Each of the products in the
catalogue can be purchased (please see above 5: In stock products
and special orders).
b)
The purchase is made adding the product to the Shopping Cart. The
interface gives you the possibility to add more than one product to
the cart as well as to change the cart’s content.
c)
If you decide to complete the purchase select the Checkout option and
follow the directions: You will be able to change the shipping
address, to select the preferred payment method and to add commentary
on the order.
d)
Before the final confirmation of the order, you will see clearly
the final price including all taxes and transport costs. As
regard the later, please read 6: Prices and tax issues.
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The confirmation of the order does not mean that your purchase is
definitely made. The Spearfish! Dive Store team will confirm
the shipping of the products at the e-mail address or the
telephone/fax number provided by you during registration.
Payment
methods:
Spearfish!
Dive Store offers several payment
methods:
a)
Cash on delivery: This option is available only for deliveries to the
territory of Republic of Bulgaria.
b)
Payment by cheque;
c)
Bank transfer
d)
Paypal
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